¿POR QUÉ UTILIZAR
ONSTAR?

Emergency Services

OnStar can help save lives. We’re here to help whenever you need it1 – even if you can’t ask for it. And that’s good to know in an emergency.

Automatic Crash Response

If you have a crash, in-built sensors automatically connect you to an OnStar Advisor, who’ll pinpoint your location even if you don’t know yourself and check if you’re okay. If you don’t reply, the Advisor will contact emergency services2 immediately and stay on the line with you until help arrives.

SOS red button

One push of the SOS Red Button connects you straight to an OnStar Advisor, who’ll contact emergency services if you, your passengers or someone else on the road needs help. And your Advisor will stay on the line with you until help arrives.

Roadside Assistance

If you run out of petrol, get a flat tyre or have a breakdown, we can help3. Simply push the blue OnStar Button and talk to an Advisor, who’ll identify your location and send help to get you moving again.

Your Emergency Contact details

If you have an accident, we can call the person you chose as your emergency contact. Please go to your account to check all your contact details are up-to-date.

SAFETY AND SECURITY SERVICES

We can help if your car is stolen using Stolen Vehicle Assistance.

STOLEN VEHICLE ASSISTANCE

If your car is stolen, report it to the police and get a crime reference number. Then call us and we can help recover it safely. If a thief switches off the engine, we can stop it from being re-started. And if you opted in to receive them, we’ll send you an SMS or email Theft Alert1 if we think your car has been stolen.

wi-fi services

OnStar’s 4G Wi-Fi gives you and your passengers a strong and reliable connection so you can all enjoy entertainment on-the-go.

wi-fi

You can connect up to seven devices with Wi-Fi1, so everyone in the car can do their own thing. You can stream music, enjoy audiobooks and listen to podcasts while you drive. Your passengers can also watch TV and films, check emails, play games or use their favourite apps.

Simply choose a Wi-Fi data package1 that’s right for you – a day, a month or a year – and get connected in three simple steps.

WHERE CAN YOU GET WI-FI?

Going on holiday? See where you could connect while you drive.

  1. Log in to your OnStar account.
  2. Pick a package.
  3. Buy it.
Map Legend
  • You can use your free Wi-Fi trial, buy data packages and roam.
  • You can use your free Wi-Fi trial and roam, but you can’t buy data packages.
  • Wi-Fi and OnStar services are not available.

MY VEHICLE SERVICES

You can give your car a health check with OnStar Vehicle Diagnostics. And if you’re not sure where you parked, our Find My Vehicle service will help.

VEHICLE DIAGNOSTICS

Before you start your journey, it’s a good idea to make sure your car is road ready. With OnStar Vehicle Diagnostics, you can check oil and fluid levels, brakes, electrics, tyre pressures and other key systems so you can relax when you drive.

You can ask an Advisor for a Diagnostics check at any time, simply by pressing the blue OnStar Button. And we’ll send you a monthly report so you’re always up-to-date. We’ll even contact you if our Advanced Vehicle Diagnostics pick up a change in your car’s condition. That way, you can get it looked at right away.

FIND MY VEHICLE

The Find My Vehicle function on our app helps you locate your car. Which is handy if you parked in a hurry and can’t remember where. And if you accidentally lock your keys in your car, you can use the app to unlock it.

You can download the app here:

Google Play App Store

“TENER UN ÁNGEL DE LA GUARDA ES FANTÁSTICO”

Descubra la historia de Charlotte sobre cómo OnStar le envió ayuda cuando colisionó, aún cuando ella no podía pedirla.

VER VÍDEO
“SIN ONSTAR, HOY NO ESTARÍA AQUÍ”

Descubra cómo ayudó OnStar a Paula y John cuando él tuvo una crisis epiléptica.

VER VÍDEO
“¿SE ENCUENTRA BIEN?”

Si sufre un accidente, la Respuesta automática en caso de colisión conecta su coche con un asesor, quien comprobará que se encuentra bien y enviará ayuda.

VER VÍDEO
“SÓLO TARDARON 15 MINUTOS”

A Silvia le robaron el coche en su casa. Descubra cómo OnStar colaboró con la policía para encontrarlo rápidamente.

VER VÍDEO
“SIN ONSTAR, HOY NO ESTARÍA AQUÍ”

Descubra cómo ayudó OnStar a Paula y John cuando él tuvo una crisis epiléptica.

VER VÍDEO
“TENER UN ÁNGEL DE LA GUARDA ES FANTÁSTICO”

Descubra la historia de Charlotte sobre cómo OnStar le envió ayuda cuando colisionó, aún cuando ella no podía pedirla.

VER VÍDEO
CARGAR MÁS
“TUVO UN ATAQUE DE PÁNICO”

Descubra cómo OnStar ayudó a Eulalia cuando ella no podía hablar.

VER VÍDEO
“ME QUEDARÉ CONTIGO”

Un camión chocó de frente con el coche de Terry. Descubra su historia y vea en qué ayudó OnStar.

VER VÍDEO
“MI COCHE SE ESTÁ HUNDIENDO”

Cuando Nicole cayó a un canal, OnStar actuó rápidamente para sacarla.

VER VÍDEO

ACTUALIZACIÓN
DE LOS SERVICIOS
ONSTAR

Todos los servicios de OnStar y los servicios Wi-Fi dejarán de estar disponibles después del 31 de diciembre de 2020.

Ningún periodo de prueba, suscripción de pago o servicio, incluidos los servicios de respuesta en casos de emergencia, estarán disponibles después de esa fecha.

Consulte nuestra sección de preguntas frecuentes y siga leyendo para saber en qué le afecta a usted y a su suscripción